00971 6 7474626, Fax: 00971 6 7474625itsupport@gtcdxb.com

Remote Support & Online Support

Watch as one of our technicians
fixes your PC before your eyes

What is Remote Support?

Remote Support is a new service from GlobeTech Communication. By downloading a small file and running it on your computer one of our engineers can connect to your computer remotely – as if he were sat in front of it.

Why Remote Support?

If you are…

  • Annoyed at calling expensive call centers that don’t seem to fix your problem
  • Tired of talking to a faceless technician in a completely different country
  • Frustrated with following complicated instructions

What kind of problems can you fix?

We can generally fix the following problems:

  • Email Problems
  • Viruses
  • Adware
  • Spyware
  • Malware
  • Non-Network Driver issues
  • Software Installation
  • Software Configuration
  • And many more…

Please note that the computer with the problem must be able to start up into Windows and be connected to the Internet. If you cannot start Windows or connect to the Internet you will need to request an onsite visit.

Enquiry

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
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